Privacy policy

Personal Information

By shopping at toaletto.se, you agree to our privacy policy and our processing of your personal information. We respect your privacy and do not collect more information than is necessary to process your order. We never sell or disclose your information to third parties without a legal basis.

toaletto.se is responsible for the processing of personal data that you have provided to us as a customer. We process your personal data to handle your order and, in cases where you have subscribed to newsletters or promotional offers, to tailor our marketing to your individual needs.

The information below summarizes how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

What is personal data?

Personal data is any information that can be directly or indirectly linked to a natural person.

What data do we store?

In order to process your order and respond to questions related to your order (customer service), we store your first and last name, address, phone number, email address, IP address, and purchase history.

Your data is stored for as long as we have a legal basis to process it, for example, to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.

Legal Basis

When you make a purchase, your personal data is processed to fulfill the contract with you.

Marketing, promotions, and similar communications are sent with your consent.

What information is shared and for what purpose?

Payment provider

When a purchase is made, information is shared with our payment provider. The data stored includes first name, last name, address, email address, and phone number. If you choose to pay by invoice, your social security number is also stored by the payment provider. This information is stored to facilitate the purchase and to protect both parties against fraud.

The payment providers (payment services) we use are: Klarna, Visa, Mastercard, Amex, Apple Pay, Google Pay, and PayPal.

Shipping Company

In order to deliver your orders and fulfill our agreement, we must share specific information with the shipping company. The information shared with the shipping company includes your first name, last name, and delivery address. Your email address and/or mobile phone number may also be shared with the shipping company for notification purposes.

The shipping companies we work with are: Postnord.

Newsletter

If you have chosen to subscribe to our newsletter, your first name, last name, and email address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

We use Shopify to send out newsletters.

Right of Access

You have the right to receive a copy of all the information we hold about you. Copies are provided electronically in a readable format.

Right to Rectification

You have the right to ask us to update inaccurate information or to complete information that is incomplete.

Right to be forgotten

You may request that your personal data be deleted at any time. There are few exceptions to the right to erasure, such as when the data must be retained to comply with a legal obligation (for example, under the Accounting Act).

Data Protection Officer

toaletto.se is responsible for the storage and processing of personal data in the online store and ensures compliance with applicable regulations.

How we protect your personal data

We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process, and transmit sensitive information, such as personal data and passwords.

We use Shopify as our e-commerce platform.